Effective Date: December 13, 2020
Thank you for choosing Aliancy Technologies. We understand that circumstances may arise where you need to cancel an order or service. This Cancellation Policy outlines the terms and conditions governing cancellations.
- Order Cancellation:
- To cancel an order, please contact our customer support team at customer_support@aliancytechnologies.in as soon as possible.
- Cancellation requests are subject to approval and will be processed in accordance with the terms outlined below.
- Cancellation Period:
- You may request to cancel an order within 24 hours of the purchase date.
- Cancellation Criteria:
- Cancellation requests will be considered under the following circumstances:
- The product or service has not been shipped or provided.
- No customization or personalization has been initiated.
- For services, no work has been started.
- Cancellation Process:
- To request a cancellation, provide the order number and relevant details to our customer support team.
- Cancellation requests will be reviewed, and you will be notified of the decision within 48 hours.
- Refund for Cancellations:
- If your cancellation request is approved, a refund will be issued using the original payment method.
- Refunds for cancellations will be processed within 10 business days from the date of approval.
- Non-Cancelable Items:
- Certain items or services may not be eligible for cancellation, including but not limited to:
- Customized or personalized products.
- Downloadable software products after the download link has been accessed.
- Services that have already been initiated or completed.
- Cancellation After 24 Hours:
- Cancellation requests received after the 24-hour period may be subject to a cancellation fee.
- Contact Information:
- For cancellation requests or any related inquiries, please contact our customer support team at customer_support@aliancytechnologies.in.
- Policy Revisions:
- Aliancy Technologies reserves the right to update or revise this cancellation policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase with Aliancy Technologies, you acknowledge and agree to abide by this Cancellation Policy. If you have any questions or concerns, please reach out to our customer support team. Thank you for choosing Aliancy Technologies.